Frequently Asked Questions
What kind of service is Ritatrip?
What is Ritatrip?
Why is it called Ritatrip?
Is it free?
What is system usage fee?
To our users on Ritatrip
How do I post?
How do I save a post as a draft? How do I open a previous draft?
How do I edit a post after I’ve posted it?
How do I delete a post?
How is a post translated?
Filter Search Results
How do I find posts about specific prefectures or regions?
How do I find posts about specific interests or concerns?
How do I save a post to my favorites?
How do I remove a post from my favorites?
What are tips?
What are the settings I need to receive tips?
How do I send a tip?
Are my credit card details safe?
How many currencies do you support?
What percentage of a tip does a supporter receive?
Can I get a refund for tips?
How can I see tips that I’ve sent in the past?
How can I see tips that I’ve received in the past?
How do I donate?
Can I donate all of the tips I receive?
What happens if I don’t donate?
Can I cancel a donation?
Report a Problem
What should I do if I find an inappropriate post?
Where can I create an account?
What is the difference between an international traveler account and a supporter account?
What should I do if I don’t receive a confirmation email?
How do I edit my profile?
How do I delete my account (cancel my membership)?
Log In/Log Out
Where do I log in?
What should I do if I forgot my login password?
How do I reset my password?
Where do I log out?